I. Privacy Policy | Monster

1. Our Commitment

At Monster, your skin’s health is our priority, and so is your data security. This policy outlines how we handle your personal information across https://z3it4f-1y.myshopify.com/.

2. Information Collection

• Voluntary Data: Information you provide (Name, Email, Shipping Address, Payment Details) during checkout or newsletter sign-up.
• Automated Data: Technical details collected via cookies (IP address, device type, and browsing patterns) to improve your shopping experience.

3. Purpose of Processing

We use your data strictly to:

• Fulfill and track your skincare orders
• Prevent fraudulent transactions
• Provide personalized skincare recommendations (with your consent)

4. Data Sharing & Security

• No Selling: We never sell your personal data to third parties.
• Trusted Partners: We only share necessary info with essential partners (e.g., Stripe for payments, FedEx/USPS for delivery).
• Protection: We use SSL encryption and PCI-compliant protocols to ensure your data remains private.

5. Your Control

You have the right to access, update, or delete your personal profile at any time. For privacy-related requests, please reach out to support@permacalm.com.

II. Shipping Policy | Monster

1. Processing Timeline

All orders are verified and dispatched within 1–2 business days.

Note: Orders placed after 2 PM EST on Friday may be processed the following Monday.

2. Shipping Coverage

We proudly deliver to all 50 U.S. states and Puerto Rico.

3. Rates & Delivery Estimates

4. Tracking Your Glow

Once your package leaves our facility, a tracking number will be sent to your email immediately. You can monitor your shipment's journey directly through the carrier's portal.

III. Payment Policy | Monster

1. Secure Payment Options

We accept a wide range of secure payment methods for your convenience:

• Cards: Visa, Mastercard, American Express, Discover
• Express Checkout: PayPal, Apple Pay, Google Pay

2. Safety First

Your financial security is paramount. Monster does not store your credit card information. All transactions are processed via 128-bit encrypted gateways to ensure a 100% secure shopping environment.

3. Billing Terms

• Currency: All prices are listed in USD
• Authorization: Your payment method will be charged at the moment the order is confirmed

IV. Return & Exchange Policy | Monster

1. The 30-Day Guarantee

We want you to love your skin. If you aren't satisfied, we offer a 30-day return window from the date of delivery.

2. Return Conditions

To maintain hygiene standards (essential for skincare), items must be:

• Unused and unopened
• In the original brand packaging
• Accompanied by proof of purchase

3. The Return Process

• Request: Email support@permacalm.com with your Order #
• Ship: After receiving your Return Authorization, mail the product back to our warehouse
• Refund: Once inspected, we will issue a refund to your original payment method within 5–10 business days

4. Need Help?

• Return Status: support@permacalm.com
• General Support: support@permacalm.com